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Returns and complaints

The goods you have ordered are not what you expected or they simply do not fit you? No worries, you can comfortably return them or change the size of the items. Your email address and the order number will be enough. You can then choose the items you want to return or change within the fixed period. Here you go!

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Next step

When you have completed the request of returning/changing the items or the warranty claim, we will send you a PDF form you can download or find in your email box. Please print the form and insert it in the package with the items. If you cannot print the form, please write on a paper your order number, your aim to change or complain about the items and put it into the package instead of the form. Thank you.