+420 773 002 808 (business days, 9-15)

Goods doesn't fit me. What should I do?

You can return or exchange your goods within 14 days from delivery. Just send unused and undamaged goods back to our address, along with a copy of the invoice on which you can write, if you want to return or exchange goods. In the case of an exchange, indicate which item(s) / size you wish to change. In the case of returns, provide your bank account number, so we can return your money.

Our adress for exchange or returns:

Differenta
3 Simerova
Pilsen, 30100
Czech Republic

Please, pack the goods you are returning carefully to avoid damging it. In case you receive the goods in a box, send it back in the same safe way. When you exchange or return shoes, return them in the original and undamaged or unplastered box, please. In the case of clothing and accessories, the tags on the products are a proof that the goods is still unworn.

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