−15 % on all items with the code DIFFERENTA15Ends in 46 hours 57 minutes
+420 773 002 808 (business days, 9-15)

You do not have my size or but I need it. Can I order it?

If this is the current collection, we will definitely try! You can complete the Watch / Price feature on each product card . You can find this feature above the label of each product;) Click, enter your email and the desired size (if the product has size) and our system will automatically notify you as soon as the piece / size is loaded.

On these completed "Watch Dogs" , we look at the central warehouse and we try to order the goods as soon as possible for you to order.

What can I match with a selected item?

Yes, our stylist is still trying to manually and with a stylist eye to recommend pieces that fit together . When you click on any product, you'll find the section BREAKING INSERTED underneath where you can immediately see what's right for you. This system can not handle this, so take a look at our stylist's eye and say good. It does it for you ;)

Goods doesn't fit me. What should I do?

You can return or exchange your goods within 14 days from delivery. Just send unused and undamaged goods back to our address, along with a copy of the invoice on which you can write, if you want to return or exchange goods. In the case of an exchange, indicate which item(s) / size you wish to change. In the case of returns, provide your bank account number, so we can return your money.

Our adress for exchange or returns:

Differenta
3 Simerova
Pilsen, 30100
Czech Republic

Please, pack the goods you are returning carefully to avoid damging it. In case you receive the goods in a box, send it back in the same safe way. When you exchange or return shoes, return them in the original and undamaged or unplastered box, please. In the case of clothing and accessories, the tags on the products are a proof that the goods is still unworn.

I am returning the goods. How long does it take to receive a refund?

Do the goods not suit you?
Do you want to replace them?
Claim?

Fill out our return form HERE

  • you have 14 days to return the goods
  • please send unused, uncontaminated and tagged goods
  • for shoes please - return them to us in undamaged and unglued original boxes

After processing the returned shipment, expect a confirmation email.

I want to claim the goods with a quality issue. How should I do that?

In case of a quality issue, return the goods together with the copy of the invoice and describe the quality issue.

The address is:

Different.cz
Černokostelecká 2246
Říčany, 25101

We will try to resolve your request as quickly as possible. Please note, however, that we are not a manufacturer but a vendor. We must deal with each request directly with the manufacturer, which can prolong the request. Nevertheless, it will never exceed 30 days from the date we receive the goods.

You will be informed by e-mail or by a customer service representative on how we will handle your request.